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App Failed To Pair Or Synchronize With Shape



1. Check if your phone network and Bluetooth settings are turned on or not. Both the phone network and Bluetooth need to be on at the same time for data synchronization.
2. Check if your band is near your phone. The connection distance is within 5 meters.
3. Make sure that the band is not connected to another account.
4. Make sure that your band is connected with your phone and the Atlas Shape App.

Need more help?: support@atlaswearables.com